ABOUT ECS
OUR VISION
Our vision is to be the leading software development company and empower businesses to reach their full potential. We will never compromise on our ethos; we believe that by sharing our expert knowledge, maintaining an honest relationship with each of our clients and providing solutions of the highest quality, we can give businesses the stability and strength of unfailing software systems.
Meet the Team
Kirit is the founder of ECS – the brains behind the business. His passion is problem-solving. Whilst he is busy managing and growing the company, Kirit’s main skill lies in developing the reliable systems that has gained ECS their reputation over the past 25 years.
Ian’s background and experience in IT and software development is extensive. He is driven to help technology companies in the East of England thrive. As a key member of the ECS team, Ian’s expertise and know-how are second to none.
Paul has over 20 years of corporate experience in roles ranging from strategy development and delivery, business transformation and change, organisation design, development and implementation, business operations and management, service operations, service improvement and customer experience. Having founded PI Business Services, Paul is now providing Management Consultancy and Professional Services to a range of clients, including ECS.
Nigel is a Chartered Engineer with over thirty years industry experience. His expertise is in designing high-volume data processing systems and interactive user interfaces. Through his company, Tausion Ltd, Nigel offers consultancy services to a range of clients, including ECS.
Heersh recently graduated with a First in software development and joins our team as a Junior Software Developer. He has worked in IT for over 25 years and is well known for being the go-to tech man. Heersh takes pride in developing exceptional solutions that exceed client expectations. Away from work, Heersh is a keen sportsman who takes part in a variety of indoor and outdoor sporting activities.
Emma has many years of experience providing HR support to senior business leaders of different organisations in a variety of sectors. She is a chartered member of the CIPD and an accredited Coach and Organisation Design practitioner. Emma founded ARC People and Coaching solutions in 2019 and offers both tactical and strategic HR support to a range of clients including ECS.
We are always on the lookout for talented and driven people to join our ECS team. Contact us if you believe you are the right person for us.
TESTIMONIALS
I was struggling to produce The Levels Framework Assessment. It was the missing link in our family of client offerings however I was getting lost and could not see the wood for the trees.
Kirit and ECS simplified the logic and laid out the path to making The Levels Framework Assessment a reality. Kirit has the skill to make the complex simple.
I have had the pleasure of working with the ECS Team throughout the development of IRIS. At over 25,000 visits per year across the whole country…the way the tablet creates the report for the customer to see whilst our team is still on-site has received great feedback from our 120 councils in the UK.
Our internal processes have sped up to a point where customers receive their quote and report the same day as the inspection…the report feedback direct from the customers is very positive.
The company is now looking at IRIS V2; this will take the system further forward and increase productivity across the business.
Having worked with Kirit for many years, I know that he has a genuine passion for quality and can be trusted to exceed expectations whenever possible. Above all, Kirit and ECS are a pleasure to work with. The significant repeat business from major clients over the years is testimony to that fact.
QUALITY POLICY
ECS is committed to implementing, operating and continually improving an appropriate quality management system, policies and processes to enable the delivery of the highest practicable quality products and services. ECS is committed to fulfilling client requirements, obligations and delivering a consistently high level of service to clients and interested parties.
The quality management system provides the framework for identifying opportunities for improvement and controlling risks to the quality of products and services through setting and reviewing objectives thus maximising our potential to enhance client satisfaction and the satisfaction of other interested parties such as suppliers and business partners. It provides all interested parties and clients with the confidence that the provision of services and products will be delivered consistently and cost-effectively to predetermined high standards.
We recognise that our business relationships require on-going commitment to achieving business excellence at every level of ECS and its supply chains.
INFORMATION SECURITY POLICY
ECS is committed to implementing and operating an appropriate information security management system, policies, processes and controls to maintain the confidentiality, integrity and availability of its, and its clients’, information and information processing facilities.
The primary objective is to ensure that ECS fulfils all of its information security obligations to clients and other interested parties.
The information security management system provides the framework for identifying opportunities and controlling risks to information security through setting and reviewing objectives, the implementation of operational controls and continuous improvement, thus maximising our potential to fulfil all information security obligations to clients and other interested parties, such as suppliers and business partners. It provides all interested parties and clients with the confidence that their information and information processing facilities shall be kept appropriately secure whilst under the control of ECS.
We recognise that our business relationships require on-going commitment to achieving business excellence at every level of ECS and its supply chains.
COMPLAINTS MANAGEMENT POLICY
ECS is committed to implementing, operating and continually improving an appropriate complaints management system, policies and processes to encourage clients and other interested parties to give feedback and to enable effective and efficient resolution of all complaints. ECS is committed to fulfilling client requirements, obligations and delivering a consistently high level of service to our clients and interested parties. ECS takes all reasonable steps to ensure there is no detriment to a complainant from raising a complaint. Positive and negative feedback are actively encouraged.
The complaints management system provides the framework for identifying opportunities and controlling risks to the products and services through setting and reviewing objectives thus maximising our potential to enhance client satisfaction and the satisfaction of other interested parties such as suppliers and business partners. It provides all interested parties and clients with the confidence that the provision of services and products will be delivered consistently and cost-effectively to predetermined high standards.
We recognise that our business relationships require on-going commitment to achieving business excellence at every level of ECS and its supply chains.
PRIVACY POLICY STATEMENT
ECS is committed to implementing and operating an appropriate personal information management system, policies, processes and controls to maintain the confidentiality, integrity and availability of its, and its customers’ personal information and comply will data protection requirements.
The primary objective is to ensure that ECS fulfils all of its personal information management obligations to customers, suppliers, staff and other interested parties.
The personal information management system provides the framework for identifying and controlling risks to personal information through the implementation of operational controls and continuous improvement, thus maximising our potential to fulfil all personal information management obligations to customers, suppliers, staff and other external parties, such as business partners. It provides all interested parties with the confidence that their personal information shall be kept appropriately secure whilst under the control of ECS.
We recognise that our business relationships require on-going commitment to achieving business excellence and security at every level of ECS and its supply chains.